Hi, I tried to install AnyConnect on Windows 7. I used anyconnect msi. I got this error: 'Error 1722. There is a problem with this Windows Installer package.

Symptom: Installing Anyconnect 3.1.10110 or 4.1 on an upgraded Windows 10 workstation/tablet. Following error is seen in the NAM window after it installs.

A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor.

Action VACon_Install, location: C: Program Files Cisco Cisco AnyConnect Secure Mobility Client VACon.exe, command: -install 'C: Program Files Cisco Cisco AnyConnect Secure Mobility Client vpnva.inf' VPNVA' I tried Cisco FAQ solution but it doesn't work: I found the cause of the error in C: Windows inf setupapi.dev.log I got this error: 'NdisCoinst: NcipAllocateNetLuidIndex failed with error 0x5aa' The entire log is attached to this discussion. How can I fix it? Thanks for your help, Patrick.

This document briefly describes the possible error messages that appear during the installation of AnyConnect VPN client on Apple MAC machines and their corresponding resolutions. There are no specific requirements for this document.

The information in this document is based on these software and hardware versions: • Cisco ASA Security Appliance that runs software version 8.x • Cisco IOS ® Router that runs Cisco IOS Software Release 12.4(20)T • Cisco AnyConnect Client software version 2.x The information in this document was created from the devices in a specific lab environment. All of the devices used in this document started with a cleared (default) configuration. If your network is live, make sure that you understand the potential impact of any command.

Refer to for more information on document conventions. This section shows a list of error messages along with the solutions. When AnyConnect 2.3 is launched from an Apple MAC machine, the Anyconnect Package corrupt or unavailable error message appears and eventually, the connection attempt fails. Krasivie foni dlya prezentacij. This can be a problem with the absence of the MAC-related AnyConnect package on the flash of the router. Upload the suitable AnyConnect package for MAC in order to resolve this issue.

Upload the corresponding AnyConnect package, which depends upon the MAC architecture. For MACs on the Intel processor, you need the i386 macos image and for MACs that run the Power PC processor (PPC) you need the powerpc macos image.

These are example packages for your reference: • anyconnect-macosx-i386-2.5.3055-k9.pkg • anyconnect-macosx-powerpc-2.5.3055-k9.pkg When split DNS is enabled on an AnyConnect setup, it is found that all the DNS queries are sent in clear but not tunneled. This is a problem with only the Apple MAC machines and works fine with Windows machines. This behavior is observed and filed in Cisco bug ID ( customers only). In order to resolve this issue, you can upgrade to the AnyConnect release 3.0.4235, which has the. As a workaround, you can also use the built-in IPSec VPN client supported by Apple, which does not have this issue.

The launch of AnyConnect from a Macbook Pro running OSX Leopard is not successful. The VPN gateway is ASA running 8.0.4. The connection fails and the SVC Message: 16/ERROR: Initialization failure (mem allocfailed, etc.) error message appears. This can be a problem with the way the MAC machine attempts to connect to the ASA. First verify if any IPv6 adaptors are enabled on the MAC machine and check if MAC tries to contact ASA over the IPv6 network. If so, it fails as the IPv6 is not supported with AnyConnect.

In order to resolve this, disable the IPv6 related services on the MAC machine and try to connect with an IPv4 address. There are intermittent issues with you launch the AnyConnect version 2.5 on the MAC with OSX 10.5.6. The web-based installation was unsuccessful error message appears. At that time, you are unable to download and install AnyConnect, and the browser used is Firefox. If you reboot the MAC machine, this fixes the issue temporarily, but intermittently, the issue happens again. Verify if your VPN gateways are connected in Load-balancer mode. If it is connected, then there could be some DNS cache-related issues that cause improper DNS redirects.

In order to resolve this issue, always try to map the DNS URL to connect to one specific VPN gateway only. When you use the AnyConnect on a MAC machine, you can access the Internal Corporate network but you are unable to browse to the Internet. It neither works by FQDN nor by IP address. There is a proxy server in use for Internet traffic.

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The issue can be due to the length of the PMTU. Verify the existing MTU size on the VPN gateway, for example, ASA and modify it to a lesser value.